92dado Privacy Policy

92dado (referred to throughout this Privacy Policy as "92dado", "we", "us", or "the Company") is an online gaming and sports betting platform accessible at https://92dado.org. 92dado operates under an international gaming licence and provides services including cricket betting, live casino games, slot games, and the Dragon and Tiger card game to registered adult players primarily in Pakistan, including in Karachi, Lahore, Islamabad, Faisalabad, and other cities across the country.

For the purposes of this Privacy Policy, 92dado is the data controller — meaning we determine the purposes and means by which personal data is processed on the Platform. This Privacy Policy applies to all personal data collected through your use of the 92dado website, any associated mobile-optimised interfaces, and all communications between you and 92dado's support team.

92dado collects several categories of personal data in order to operate the Platform, comply with licensing obligations, and deliver a personalised and secure gaming experience to players across Pakistan. The categories of data we collect are set out below.

2.1 Registration Data

When you create a 92dado account, we collect the information you provide directly, including:

• Full legal name (as shown on your Pakistani CNIC)
• Date of birth (used to verify you are aged 21 or over)
• Registered email address
• Pakistani mobile phone number
• Residential address (city, province, postal code)
• Username and encrypted account password

2.2 Identity Verification (KYC) Data

As required by our international gaming licence and anti-money laundering (AML) obligations, 92dado collects identity verification documents, which may include:

• Copy of your valid Pakistani CNIC (front and back)
• Proof of address document (utility bill, bank statement, or government-issued document dated within 90 days)
• Payment method verification documentation (e.g., screenshot of JazzCash or EasyPaisa account)
• Source of funds declaration where required for high-value transactions

2.3 Financial Data

92dado records transaction data related to deposits and withdrawals, including transaction amounts in PKR, transaction dates and timestamps, the payment method used (e.g., JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank), and transaction reference numbers. 92dado does not store full bank account credentials or card numbers directly — sensitive payment data is handled by our licensed payment processing partners.

2.4 Gaming & Betting Activity Data

We maintain records of your gaming and betting activity on the Platform, including game sessions played, bet amounts and outcomes, bonus usage and wagering progress, and win/loss history. This data is used for account management, responsible gaming monitoring, and regulatory reporting.

2.5 Technical & Device Data

When you access the 92dado Platform, we automatically collect certain technical data including your IP address, device type and operating system, browser type and version, session duration, and pages visited. This data is used for security monitoring, fraud detection, and platform performance optimisation.

92dado collects personal data through the following primary channels:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact support, or respond to a promotional offer.
• Automatically via the Platform: Technical and device data is collected automatically when you access and navigate the 92dado website through standard web server logs, analytics tools, and session tracking technology.
• Via cookies and similar technologies: 92dado uses cookies and local storage to maintain session state, remember preferences, and gather aggregated analytics data. See Section 07 for full cookie details.
• From third-party verification partners: Our licensed KYC verification providers may return data to 92dado as part of the identity verification process, including verification status, risk scores, and document authenticity confirmations.
• From payment processors: When you use JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, confirmation data is returned to 92dado to record your transaction. We do not receive full account credentials from these providers.

92dado uses personal data for the following clearly defined purposes:

• Account Management: Creating, maintaining, and securing your 92dado player account and enabling you to log in, deposit, play, and withdraw.
• Age & Identity Verification: Confirming that you are at least 21 years of age and that your identity matches your registration details, as required by our licensing obligations.
• Financial Processing: Executing deposits and withdrawals in PKR via your chosen payment method, reconciling accounts, and detecting fraudulent transactions.
• Anti-Money Laundering (AML) Compliance: Monitoring account activity for patterns consistent with money laundering or other financial crime, and reporting to regulatory authorities where required by law.
• Responsible Gaming: Monitoring player activity to identify potential problem gambling patterns, enforcing self-exclusion and deposit limit settings, and providing proactive outreach to players showing signs of gambling-related harm.
• Customer Support: Responding to queries, complaints, and disputes submitted via live chat or email.
• Platform Security: Detecting and preventing unauthorised access, account takeovers, bot activity, and other security threats.
• Marketing Communications: Sending promotional emails and in-platform notifications about bonuses, new games, and platform updates — only to players who have opted in to receive such communications. You may opt out at any time.
• Legal & Regulatory Obligations: Complying with requirements imposed by 92dado's international gaming licence, applicable law, and any lawful request from a regulatory or law enforcement authority.

92dado processes personal data on one or more of the following lawful bases:

• Contractual Necessity: Processing your registration data, KYC documents, and financial data is necessary to fulfil the contract between you and 92dado — specifically, to provide you with a working, funded player account.
• Legal Obligation: Certain processing activities — including identity verification, AML monitoring, and regulatory reporting — are required by the terms of 92dado's international gaming licence and applicable law.
• Legitimate Interests: 92dado processes technical and device data for fraud prevention and platform security on the basis of legitimate interests, provided those interests are not overridden by your own rights and freedoms.
• Consent: Where processing is not required by contract or legal obligation — such as sending marketing emails — 92dado relies on your freely given, specific, and informed consent. You may withdraw consent for marketing communications at any time by updating your account preferences or contacting support.

92dado does not sell, rent, or trade your personal data to any third party for commercial purposes. We share data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.

• KYC & Identity Verification Providers: Licensed third-party verification partners receive your CNIC details and supporting documents to perform identity and age verification on 92dado's behalf. These partners are contractually prohibited from using your data for any purpose beyond verification.
• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive necessary transaction data to process your deposits and withdrawals. Each payment provider operates under its own privacy policy and regulatory framework.
• Regulatory & Law Enforcement Authorities: 92dado may disclose personal data to regulatory authorities, gaming licence bodies, financial intelligence units, or law enforcement agencies where required by law or where we have a good-faith belief that such disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
• IT & Security Service Providers: Cloud hosting, database management, and cybersecurity service providers may process technical data on 92dado's behalf under strict data processing agreements. These providers act as data processors and may not use your data for their own purposes.
• Game Studios: Third-party game studios whose titles are available on the 92dado Platform may receive anonymised or aggregated session data for the purpose of game performance analytics. Personally identifiable data is not shared with game studios.

92dado uses cookies and similar tracking technologies (including local storage and session storage) to operate the Platform, maintain your login session, remember your preferences, and gather aggregated analytics data. A cookie is a small text file placed on your device by the website you are visiting.

Types of Cookies Used by 92dado

• Essential Cookies: Required for the Platform to function correctly. These include session cookies that maintain your logged-in state and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without breaking core Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the Platform, which pages are most visited, and where users drop off. This data helps 92dado improve the user experience. Analytics cookies do not identify you personally.
• Preference Cookies: Store your platform settings, such as your preferred language, odds format, and notification preferences, so that you do not need to re-enter them each time you visit.
• Marketing Cookies: Used to track your interaction with 92dado promotional content so that we can measure the effectiveness of our campaigns. Marketing cookies are only placed with your consent.

You can manage or withdraw consent for non-essential cookies at any time through your browser settings or the 92dado cookie preferences panel. Please note that disabling essential cookies will impair your ability to use the Platform.

92dado retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing obligations and applicable law. The following general retention periods apply:

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures. Anonymised, aggregated data that cannot be linked back to an individual may be retained indefinitely for analytical purposes.

92dado implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our key security measures include:

• Transport Layer Security (TLS 1.3): All data transmitted between your device and 92dado's servers is encrypted in transit using the latest TLS protocol.
• AES-256 Encryption at Rest: Sensitive personal data and KYC documents stored in 92dado's databases are encrypted using AES-256, the same standard used by financial institutions worldwide.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. 92dado staff members can only access data relevant to their specific role, and all access is logged and auditable.
• Two-Factor Authentication (2FA): 92dado encourages all registered players to enable 2FA on their accounts. Internal staff access to player data systems also requires 2FA authentication.
• Regular Security Audits: 92dado's platform and data infrastructure undergoes regular penetration testing and security audits conducted by independent third-party cybersecurity firms.
• Incident Response: In the event of a data breach affecting your personal data, 92dado will notify affected players and relevant regulatory authorities within the timeframe required by applicable law.

As a 92dado player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact 92dado's support team with your registered account details and a clear description of your request.

• Right of Access: You have the right to request a copy of all personal data 92dado holds about you. We will provide this within 30 days of receiving your verified request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor account details (such as mobile number or email address) can be updated directly from your account settings.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your personal data. Please note that this right is subject to 92dado's legal obligations — we are required to retain certain data (KYC documents, transaction records) for regulatory purposes even after account closure. We will inform you of any data that cannot be deleted and the reason why.
• Right to Restriction of Processing: You may request that 92dado restricts the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where processing is unlawful but you prefer restriction over deletion.
• Right to Data Portability: Where processing is based on your consent or on a contractual basis, you have the right to receive a structured, machine-readable copy of the personal data you provided to 92dado.
• Right to Object: You have the right to object to processing of your personal data where 92dado relies on legitimate interests as the lawful basis. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

92dado aims to respond to all data rights requests within 30 calendar days. In complex cases, we may extend this by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.

92dado is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 21. The Platform is designed, marketed, and operated exclusively for adults aged 21 and over. Age verification is a mandatory step in the 92dado registration and KYC process — no player account can be fully activated without confirmed proof that the account holder meets the minimum age requirement.

If 92dado becomes aware that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to permanently delete that data and close the associated account. Any funds deposited by an underage player will be returned via the original payment method after verification of the circumstances.

If you are a parent or guardian and have reason to believe that a minor in your care has registered a 92dado account, please contact our support team immediately via live chat or by emailing support at 92dado.org. We will investigate and act promptly.

92dado reserves the right to update or modify this Privacy Policy at any time. Changes may be made to reflect updates to the Platform, new regulatory requirements, changes in data processing practices, or improvements to how we communicate our privacy commitments to players.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way we process your personal data — 92dado will notify registered players via email to their registered address and/or via a prominent in-platform notification at least 14 days before the updated policy takes effect. Non-material clarifications or formatting corrections may be updated without prior notice.

The "Last Updated" date displayed at the top of this page reflects the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 92dado protects your data. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how 92dado is handling your personal data, please reach out to the 92dado privacy and support team through the following channels:

• Email: support at 92dado.org (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat icon on any page of the 92dado Platform. Average response time is under 2 minutes.

When submitting a data-related request, please include your registered 92dado username, the email address associated with your account, and a clear description of your request or concern. This will allow our team to locate your records and respond as efficiently as possible.

For formal data subject access requests or erasure requests, 92dado may require you to verify your identity before processing the request. This is to ensure that we do not inadvertently disclose or delete data in response to fraudulent requests made by third parties.